WhatsApp for WooCommerce

A "Chat with us" button on your products and in the corner of your shop, and order updates your customers actually read.

Four rules, and they are the reason to choose this over the alternatives.

The button is a link, not a widget. Every other plugin in this category loads a vendor's JavaScript on every page of your shop — a third-party script watching every shopper, a privacy disclosure you have to make, and the reason these plugins turn up in performance audits. This one renders <a href="https://wa.me/…">. Nothing is loaded from anybody. It works before any script has run, and a page cache can serve it.

A number is stored as the digits WhatsApp receives. Type it however you like — +44 (0)7700 900123, 0044 7700 900123 — and the plugin shows you the digits it becomes. A number it cannot use gets no button at all rather than one that opens WhatsApp saying the number is invalid, and the settings screen tells you which one and why.

An away message, rather than a button nobody answers. Working hours are your shop's clock, not the visitor's — "we answer until 5" is a fact about somebody's afternoon. Outside them, choose: hide the button, or show it with a line saying when a reply will come. A shift that ends before it starts runs through midnight, because the shop open until 2am is a real shop.

Order updates follow WhatsApp's own rules. A business may only start a conversation with a template it has had approved — free-form text is refused, and repeated attempts get a number rate-limited or blocked. So this plugin sends approved templates only, and will not invent one: until you name the template you had approved, the automatic half simply does not run. It also asks your customers at the checkout first, records the wording they were shown on their order, and never pre-ticks the box.

Also

* A "Send on WhatsApp" link on every order that needs nothing set up — it opens your own WhatsApp with the message typed * Several people to chat to, each with their own number, job, greeting and hours * {product}, {product_url}, {sku}, {page_url} and {site_title} in the message the button opens with * The [gatemi_whatsapp] shortcode, for the button anywhere you like * One update per status, whatever WooCommerce fires: the status is claimed on the order before anything is sent

Every license includes

• One year of updates and priority support, delivered straight to your WordPress dashboard.
• Use on 1, 5 or 25 sites depending on your license — local, staging and development sites are always free.
• 30-day money-back guarantee — full refund, no questions asked.
• Keeps working after expiry — if you choose not to renew, the plugin keeps running exactly as installed; it simply stops receiving updates and support until you do.

Requires WordPress 6.4+ · PHP 7.4+ · tested up to WordPress 7.0. Works with the classic and block checkout alike.